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Our Jasper Support Specialists are trained sleep experts who help you get the most comfort from your mattress—before and after your purchase.
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We maintain strict seller standards to ensure every Jasper mattress customer receives an authentic product with premium service—both online and offline.
faq
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- Vacuum regularly
- Spot-clean with mild soap
- Avoid soaking
- Use a protector
Deep cleaning should be handled carefully to avoid foam damage.
It’s a certification that guarantees the foam is made without harmful chemicals and meets safety, durability, and performance standards.
Absolutely. Cooling fabrics like bamboo, Tencel, or knitted breathable covers help maintain airflow and regulate temperature.
Sagging can happen from long-term use, poor bed support, low-quality foam, or lack of rotation. Premium high-density foams reduce sagging significantly.
Edge support strengthens the perimeter of the mattress, preventing roll-off and making it easier to sit or sleep near the edges.
Yes, especially those with lumbar support, zoned coils, or orthopedic design. A medium-firm mattress is widely recommended for maintaining proper spinal alignment.